Staycity Aparthotels Heidelberg

Staff was very friendly and responsive to any inquiries or requests. Rooms were quite spacious and beds comfortable. There is a bus stop close by, making the commute to/from the old town easy. Filtered water in the reception area throughout the day, which was thoughtful given the hot weather. We appreciated the small kitchenette and quiet location of both rooms we stayed in. Great value.

I had a great experience at Staycity Aparthotels Heidelberg. The staff was very helpful and friendly, and I really appreciated it. The hotel was quiet, peaceful, and clean, and the food was delicious. The location was great, and we found it easy to access transportation to get around the city. We chose to walk to the old town, which was convenient. Overall, we enjoyed our stay and I learned that Staycity Aparthotels are located in many cities. When my parents visit, I will consider booking a room for them at a Staycity Aparthotels if there's one in my city. The only thing was that our room was so hot and the conditioner did not work. However, it was not a problem for us since our stay was not that long. I mentioned it at the checkout but did not intend to complain. I only wanted to inform them so they could fix it. I was told nicely that they would change my room immediately if I mentioned it. Generally, we had a great time at there.

This hotel was great and modern! It is a short walk to the train station, which was my main decision for choosing this hotel. I appreciated the front desk staff for letting me check in early without an issue. The room was good sized and clean. Bed was comfortable and a large bathroom! Also has a coffee machine, refrigerator, and hot water pot in the room. I chose not to have the breakfast, but I did walk through one day and, OMG, it was the most elaborate buffet with everything you'd ever need. It was seriously impressive. There are some good bakeries a short walk away and I like getting out in the morning for a little walk so I went that route. I did some work in the lobby, and they have a full bar with a food menu if you'd like that. I walked to the old town to sightsee and it's about 40 minutes away, but I do like walking neighborhoods, so that was perfect.

We enjoyed a beer at Check-in in the evening at the bar before going to our Room. The staff were most helpful in resolving everything from Parking to Breakfast, including Room allocation* Whilst the entrance to the Hotel is on a busy corner location with no drop-off or Check-in parking, if you enter the Hotel's adequate paid-parking there is at least 2 Hotel Access doors, one straight into Reception! Useful to know? Great place to stay.....even with the slight but significant issues noted below.

The location is really favourable. There is a bus stop right in front of the hotel. One can even walk to the railway station, that is 10 mins away from the hotel. The staff are friendly and professional, high five. There are some sweets and lemon drinks at the reception area as well as the comfy chairs and tables to wait. Overall the room appeared clean, but there were a few things to improve. However, there was an extra blanket and an ironing board with an iron in the room. We enjoyed the fact there was a kettle and all necessary equipment for a short stay, even a dishwasher. We would also like to thank all the staff at the restaurant, they had to work way too much at times when the place was overcrowded, but they worked impeccably, managed to fill all the food compartments and cleared the tables. Thank you for smiling at us at all times. You are all the asset to the place!